Terms of Service
Effective Date: Immediately
Last Updated: August 2, 2025
These Terms of Service ("Terms") constitute a binding agreement between you ("Client", "User", or "You") and JMU Solutions LLC, a New York-registered foreign S-corporation headquartered in New Mexico. By accessing or using our Discord bot(s), services, website, or related tools ("Services"), you agree to be bound by these Terms.
1. Scope of Services
JMU Solutions LLC provides:
• Studio Bots: Bots owned, operated, and maintained by JMU Solutions LLC.
• Client Bots: Custom bots developed for clients, where ownership and operational control transfer to the client upon delivery unless otherwise agreed in writing.
These Terms apply to both Studio Bots and development services for Client Bots unless expressly stated otherwise.
2. Eligibility
You must be at least 13 years old and comply with Discord's Terms of Service. If you're representing an entity, you affirm that you have authority to bind it.
3. Order Terms & Invoicing
Orders are initiated via Discord or written communication. Invoices are generated through Stripe and delivered via Discord or email. Payment is due within three (3) calendar days unless otherwise agreed.
Automatic Tax: We use Stripe’s automatic tax system, which collects your IP address solely to determine applicable tax rates. By paying an invoice, you consent to this limited use.
4. Refund Policy
Refunds are granted at our discretion. Once development has begun or deliverables are issued, refunds may no longer be available.
5. User Conduct
Users may not reverse-engineer, resell, or exploit our services; nor may they use them for illegal, abusive, or harassing activity.
6. Intellectual Property
Unless otherwise agreed in writing:
• Studio Bots remain the intellectual property of JMU Solutions LLC.
• Client Bots transfer intellectual property rights to the client upon final delivery and full payment. JMU Solutions LLC retains no operational liability thereafter.
7. Client Responsibilities
For Client Bots, clients are responsible for ongoing compliance, including hosting, operation, and publishing any required privacy notices or policies. JMU Solutions LLC is not responsible for the collection or use of data once operational control has transferred. If a client opts to host their bot with JMU Solutions LLC, we provide infrastructure as a service provider. While ownership and control remain with the client, we act as a processor/service provider under applicable privacy laws and will only process data as instructed for hosting and maintenance.
8. Disclaimer of Warranties
Services are provided "as is" with no express or implied warranties. We make no guarantee of uptime or compatibility.
9. Limitation of Liability
We are not liable for indirect or consequential damages arising from your use of our services.
10. Governing Law
These Terms are governed by the laws of the State of New York, United States.
11. Modifications
We reserve the right to update these Terms at any time. Continued use constitutes acceptance of the revised terms.
12. Data Protection & Privacy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, process, and protect personal data, including compliance with GDPR (for EEA users) and CCPA (for California residents). By using our services, you acknowledge and agree to this processing.